Remote home support
$65first hour
$30 per additional 30 minutesPricing
Clear rates, discussed before the scope changes.
Diagnosis is part of paid service time. If the issue is resolved while we’re identifying it, that’s a completed service.
Home & small business
Current starting rates
On-site home support
$95first hour
$40 per additional 30 minutesRemote business support
$95first hour
$45 per additional 30 minutesOn-site business support
$125first hour
$55 per additional 30 minutesAdditional time is discussed before continuing. Approved after-hours work is billed at 1.5 times the applicable standard service rate, with the price confirmed before the appointment.
Price estimator
Estimate from the problem, not a guess
Choose what you need help with. We’ll suggest a practical starting point that you can adjust.
Suggested starting pointRemote service · up to 90 minutes
Many computer problems can be diagnosed remotely. If hands-on work is needed, we’ll discuss switching to on-site service first.
Estimated service total$95
Home support · Remote · Up to 90 minutes
How this is calculated
$65 for the first hour. One additional 30-minute block at $30.
This is a planning estimate, not a final quote. We’ll confirm the service type and starting price before the appointment, then discuss any additional time before continuing.
Request Support →A few details worth knowing
Parts are always selected and purchased directly by the customer. Desk & Den can help identify compatible options and provide approved installation labor after they arrive.
There’s no public customer drop-off location. Scheduled pickup may be available only by prior arrangement and is always quote-only.
Local help, clearly explained
Based in Joplin. Here for Southwest Missouri.
Tell us what’s happening and what kind of device you’re using. We’ll review the request and discuss the likely next step and starting price.
Start a Support Request →